“Fantastic job - extremely professional. I would not hesitate to recommend Steve whose approach to customer service is second to none. Steve went above and beyond, even stripping down and servicing my own chainsaw and advising on my own future project work that he would not gain the benefit from. Super guy, great work ethic, very pleasing result - an absolute pleasure to meet such an accommodating chap.”
“First class job, I would have no hesitation in recommending Steve, very professional, friendly service.”
“Very good communication. Always ready to explain what was and wasn’t possible and happy to give advice. I would use again if I needed land works. Thourougly recommend.”
“Originally the work was to be carried out on Friday 19th Oct, but due to machine failure it was completed on the following Monday. We were informed of this at the time and very impressed when we received a phone call that evening to tell us he would be arriving on Monday 22nd. Very friendly and efficient and would definitely recommend him.”
“Very pleased with the promptness and quality of the work.”
“Excellent. Professional, tidy, knowledgeable. Pleasure to deal with”
“Excellent quality of work. Although this is a messy business, Steve made every effort to protect the lawn and did a good job of tidying up, raking back, blowing odd remains. This chap knows his business (worked for the Parks Department for the Council). Recommended.”
“Found Steve to be very polite and professional. Was recommended to me by my parents who used him some time ago and I was just as pleased with the work he did as they were. Would recommend his services to anyone. The work itself was carried out very quickly after Steve had popped round and given me a quote and was carried out to a very high standard for a price I was very happy with.”
“Steve was prompt, polite and professional when he turned up to provide me with a quote for the work. I asked what I wanted to be done and he advised me the best way of achieving it which I agreed with. Steve arrived on time and spent the first half hour both confirming the job to be done and also preparing the site such as placing covers over my patio for his machine to travel over. The job was completed in no time at all and the soil is levelled and compacted where the stumps have been removed. When fully completed the area was fully cleaned. Price quoted was the price paid. Great Job!”
“Highly recommended, excellent job done efficiently and very cleanly and considering the access problem. He had we would recommend Steve every time. He" does what he says on his tin" and courteous with it.”
“Steve did a great job. You'd never know the tree stumps had been there. On time, within quote, tidy and very helpful. Definitely recommend him.”
“A thorough job done including checking old 9X cable routing. Site left clean and tidy.”
“Good and tidy job completed to high standard.”
“Steve Fenn was extremely professional and conscientious. 100% feedback from us, which is very hard to achieve these days. Steve kept us informed throughout, he was respectful of our property and was very diligent in his task. Many thanks - highly recommended.”
“Steve was excellent throughout. Great communication with us and SGN re gas services. Cleaned up and left the job looking ready for next phase. Certainly recommending his work and prices.”
“Ground out stumps to a good depth unlike others that are out there. Gave advice on other parts of my garden and generally really helpful. Highly recommended.”
“Steve arrived when agreed and in cold conditions ground 3 x stumps down plus a little one he added within the price agreed and left the site clean and level.”
“Efficient, clean and conscientious. Highly recommend.”
“Very well done, with care taken not to cause damage to anything nearby. I gave Black Bear very little notice of the job but the urgency was understood and the work was fitted in.”
“Excellent work. Lovely man and very knowledgeable about gardening and landscaping. Highly recommended.”
“Got a quote from Steve the day after calling to have a couple hedge stumps removed, very reasonable price and managed to book me in for the day after, very exceptional job done, very polite and punctual, and even removed a couple smaller stumps for me while he was working. Highly recommend.”
“Steve was polite ,reliable, reasonably priced and quick.”
“I was very pleased with the standard of work, and very pleased that the site was left clean and tidy. As I was away at the time, Steve kept me informed of progress, also on completion of job. I would recommend Black Bear as a very good job done, very reliable, and very tidy.”
“We were very pleased with the work that Steve carried out at our property. He completed the job as requested and tidied up afterwards. Steve also provided us with some helpful advice on landscaping our garden. We would definitely use his services again in the future.”
“The end result is absolutely fantastic. Steve listened to what we wanted and sourced all the plants (a tropical theme). He then worked very hard to clear, remove roots, compost and plant. The garden was kept very tidy and he took a huge amount of pride to make it look perfect. We will be using him again and again!”
“Punctual, friendly, tidy, unobtrusive. Left the area very tidy after the work.”
“40 metres of old hedging removed, stumps ground out, soil improved, new hedging, shrubs and trees planted. An excellent job at all stages. I obtained several quotes: Steve Fenn was clearly the most professional and knowledgeable. A plants man with many years in the trade, he gave good advice, selected good plants and did a thorough job of work. Friendly, helpful and ever concerned to keep me informed. The work could have caused collateral damage to lawns and driveway, but there was none. Site left immaculate on completion. I paid a fair price for the job and am very happy with his work.”
“The work was carried out quickly and neatly with care being taken to leave the work site(s) in as neat a condition as possible and without impacting the surrounding areas, including other plants. Overall, an excellent job was done and in a friendly and courteous manner. Highly recommended !”
“Steve did exactly what was asked. He also gave us lots of advice on how best to achieve what we were after and more. He told us how long he would be, how he was going to do the work, problems that could arise due to the nature of the stumps that could wear on the machinery that could have an extra " small" cost involved however that didn't apply. Really pleased with the work, did a fantastic job and shall have him back when we need the other stumps removed.”
